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FAQ BentuBentu

Do you need some specific information about us or one of the products? All the answers to your questions can be found in our FAQ section.

Are BentuBentu products guaranteed BPA / BPS free ?

All BentuBentu products are made from high quality materials, perfectly food safe and guaranteed to be BPA free

Where are BentuBentu products made in ?

BentuBentu products are designed in France and manufactured in China in factories selected according to strict rules and regulations.

Are BentuBentu products oven safe ?

Our BentuBentu products are microwave safe, but not electric or gas oven safe.

Are BentuBentu products dishwasher safe ?

Our BentuBentu products are all dishwasher safe.

How do I return or exchange my products ?

If you are not happy with your purchases, you can send them back to us and request a refund, exchange or credit.

All returns must be made within 14 days of receiving your package.

Contact our customer service to benefit from a free return of your products.

How do I contact the customer service ?

To contact us, you can email us at

You can also send us a message via the site's chat bubble.

Do you deliver everywhere in France ?

Our products can be delivered to France, Monaco and Corsica !

Are the payments made on your platform secure ?

BentuBentu ensures the security of all banking transactions carried out on the online shop thanks to our SSL encryption system. Your bank details are thus encrypted and transmitted to servers where they are then verified to avoid any type of fraud. Once payment has been made, the data is automatically deleted.

If you have not found an answer to your question, do not hesitate to contact us via the form !

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